After experiencing a rise in both the Experience Modifier Rates and the Incident and Severity Rates, our client called our office to ask for help. Although they realized the importance and benefits of establishing and managing a comprehensive safety program, they were not sold on the approach provided by their carrier. Over the next few months, I met with the client to develop an effective safety program. We were able to get buy-in from the field supervisors, set up accountabilities, and perform field safety audits on jobsites. Over time, they went from an annual average of 90 accidents down to 10 accidents, creating a dramatic reduction of their rates. Over the last few years they have maintained their “safety from the top down” program, thereby significantly reducing their insurance costs and increasing jobsite quality and production.”
John C. Sullivan,
CSP, Vice President Safety Services
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